Workshop : Friction and Delight

Today was the very first lesson of our second year, and we began by writing down various features that we both love and hate about current design systems. We worked together to list off these reasons, with different apple features mainly being favored.

This makes it very clear that apple are one of the few brands that manages friction very well, and solves problems with ease and relatively quickly – probably why they put out so many updates!

What we thought…

Friction

A site not being easily navigated


When a site changes its style and we can’t find things


Slow loading times


Apple updates that we didn’t ask for


An action requires too many steps


The website doesn’t take us back to where we started after a flow


Too much to filter through

Delight

Airplay

Sharing screens on Netflix (bluetooth)

Find my Iphone

Wifi Password Share

Live Notifications

Apple Wallet

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